{"id":52,"date":"2026-10-13T19:41:17","date_gmt":"2026-10-13T16:41:17","guid":{"rendered":"https:\/\/demo.mediaserves.com\/home-care-en\/faq\/"},"modified":"2026-10-13T19:41:17","modified_gmt":"2026-10-13T16:41:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.mediaserves.com\/home-care-en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"52\" class=\"elementor elementor-52\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45ba10d e-con-boxed e-flex e-con e-parent\" data-id=\"45ba10d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4fac0f2 e-con-full e-flex e-con e-child\" data-id=\"4fac0f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6814f56 msw-align-start elementor-widget elementor-widget-ms-heading\" data-id=\"6814f56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ms-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"msw msw-heading\"><div class=\"msw-head \"><span class=\"msw-subtitle\">Frequently Asked Questions<\/span><h2 class=\"msw-title\">Answers <span class=\"msw-hl\">to Your Questions<\/span><\/h2><p class=\"msw-text\">We&#039;ve gathered the most frequently asked questions about our services, costs and quality standards.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-201098d elementor-widget elementor-widget-ms-contact-info\" data-id=\"201098d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ms-contact-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"msw msw-contact msw-style-list\"><div class=\"msw-grid\"><a class=\"msw-contact-item\" href=\"tel:+201345678910\"><span class=\"msw-icon-wrap\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg><\/span><span class=\"msw-contact-text\"><strong>Contact us<\/strong><span dir=\"ltr\">+201345678910<\/span><\/span><\/a><a class=\"msw-contact-item\" href=\"https:\/\/wa.me\/201345678910\"><span class=\"msw-icon-wrap\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg><\/span><span class=\"msw-contact-text\"><strong>WhatsApp<\/strong><span dir=\"ltr\">+201345678910<\/span><\/span><\/a><a class=\"msw-contact-item\" href=\"mailto:info@example.com\"><span class=\"msw-icon-wrap\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg><\/span><span class=\"msw-contact-text\"><strong>Email<\/strong><span dir=\"ltr\">info@example.com<\/span><\/span><\/a><div class=\"msw-contact-item\"><span class=\"msw-icon-wrap\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg><\/span><span class=\"msw-contact-text\"><strong>Address<\/strong><span>90th Street, Fifth Settlement, Cairo<\/span><\/span><\/div><div class=\"msw-contact-item\"><span class=\"msw-icon-wrap\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg><\/span><span class=\"msw-contact-text\"><strong>Working hours<\/strong><span dir=\"ltr\">Daily from 8 AM to 10 PM<\/span><\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73f50ff e-con-full e-flex e-con e-child\" data-id=\"73f50ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a35bd38 elementor-widget elementor-widget-ms-faq\" data-id=\"a35bd38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ms-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"msw msw-faq\"><div class=\"msw-faq-item is-open\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"true\" aria-controls=\"faq-a35bd38-0\" id=\"faq-a35bd38-b0\"><span>What Services Do You Offer?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-0\" role=\"region\" aria-labelledby=\"faq-a35bd38-b0\"><div class=\"msw-faq-a-inner\"><p>We provide comprehensive home care, including: elderly care, care for people with disabilities, post-stroke and post-accident care, maternal and newborn care, home nursing, and in-home physical therapy.<\/p>\n<\/div><\/div><\/div><div class=\"msw-faq-item\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-a35bd38-1\" id=\"faq-a35bd38-b1\"><span>How many service hours per day?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-1\" role=\"region\" aria-labelledby=\"faq-a35bd38-b1\" hidden><div class=\"msw-faq-a-inner\"><p>We offer visit-based care or 12- or 24-hour live-in care, with a flexible schedule tailored to the patient\u2019s condition and the family\u2019s needs.<\/p>\n<\/div><\/div><\/div><div class=\"msw-faq-item\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-a35bd38-2\" id=\"faq-a35bd38-b2\"><span>Are your nurses qualified and certified?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-2\" role=\"region\" aria-labelledby=\"faq-a35bd38-b2\" hidden><div class=\"msw-faq-a-inner\"><p>Yes, all team members are licensed and trained, and are selected according to strict criteria covering experience, conduct and compassionate care.<\/p>\n<\/div><\/div><\/div><div class=\"msw-faq-item\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-a35bd38-3\" id=\"faq-a35bd38-b3\"><span>Can I choose or replace the nurse?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-3\" role=\"region\" aria-labelledby=\"faq-a35bd38-b3\" hidden><div class=\"msw-faq-a-inner\"><p>Absolutely \u2014 your family's satisfaction is one of our priorities. You can choose the right caregiver, and we offer a replacement if it's not a good fit.<\/p>\n<\/div><\/div><\/div><div class=\"msw-faq-item\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-a35bd38-4\" id=\"faq-a35bd38-b4\"><span>Can I request temporary care for just a few days?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-4\" role=\"region\" aria-labelledby=\"faq-a35bd38-b4\" hidden><div class=\"msw-faq-a-inner\"><p>Yes, you can request short-term care for a few days or a week, or long-term care as needed.<\/p>\n<\/div><\/div><\/div><div class=\"msw-faq-item\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-a35bd38-5\" id=\"faq-a35bd38-b5\"><span>How Is the Service Cost Determined?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-5\" role=\"region\" aria-labelledby=\"faq-a35bd38-b5\" hidden><div class=\"msw-faq-a-inner\"><p>The cost depends on the type of service, the number of hours and the level of care required, and we provide a written quote before we start.<\/p>\n<\/div><\/div><\/div><div class=\"msw-faq-item\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-a35bd38-6\" id=\"faq-a35bd38-b6\"><span>Is a formal contract signed?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-6\" role=\"region\" aria-labelledby=\"faq-a35bd38-b6\" hidden><div class=\"msw-faq-a-inner\"><p>Yes, a contract is signed outlining the service details and mutual obligations to ensure transparency for both parties.<\/p>\n<\/div><\/div><\/div><div class=\"msw-faq-item\"><h3 class=\"msw-faq-q\"><button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-a35bd38-7\" id=\"faq-a35bd38-b7\"><span>Do you also provide care at the hospital?<\/span><i aria-hidden=\"true\"><\/i><\/button><\/h3><div class=\"msw-faq-a\" id=\"faq-a35bd38-7\" role=\"region\" aria-labelledby=\"faq-a35bd38-b7\" hidden><div class=\"msw-faq-a-inner\"><p>We provide our services at home or wherever the patient is staying, with the option of accompanying them at the hospital or during medical appointments.<\/p>\n<\/div><\/div><\/div><\/div><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What Services Do You Offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We provide comprehensive home care, including: elderly care, care for people with disabilities, post-stroke and post-accident care, maternal and newborn care, home nursing, and in-home physical therapy.\"}},{\"@type\":\"Question\",\"name\":\"How many service hours per day?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer visit-based care or 12- or 24-hour live-in care, with a flexible schedule tailored to the patient\u2019s condition and the family\u2019s needs.\"}},{\"@type\":\"Question\",\"name\":\"Are your nurses qualified and certified?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, all team members are licensed and trained, and are selected according to strict criteria covering experience, conduct and compassionate care.\"}},{\"@type\":\"Question\",\"name\":\"Can I choose or replace the nurse?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely \u2014 your family's satisfaction is one of our priorities. 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